Frequently asked questions

Please contact our customer service email with any issues you are experiencing within 24 hours so we can diligently fix the problem. justinpcarr71685@gmail.com.

 

Please note that deliveries are split into two days, so on the first delivery day some items may not be included.

All orders placed that consist of more than 15 meals will be split into two separate deliveries. If you prefer to have all your meals delivered at the same time, please contact us at justinpcarr71685@gmail.com and we will be happy to help.

We charge a flat rate of $10 per order for your entire delivery outside of Georgetown, TX. If you are located within 10 miles of our kitchen then you will not be charged a delivery fee!

All we ask is that you give your driver specific delivery instructions in the comment box at check out. Also, we suggest grabbing a cooler bag at check out that we will switch out each delivery in case of your absence.

Unfortunately, our minimum order on bulk delivery is $50.

We understand that life happens fast and not everything can be planned. If you need to cancel/reschedule your delivery email us (justinpcarr71685@gmail.com) within 24 hours before your order is to be sent out. NOTE: If we do not receive this email with 24 hours we will not be able to refund or reschedule.

Tasty Points are a part of our valued customer reward program. For every $1 you spend you will receive a Tasty Point that can be redeemed for future meals, merchandise and delivery charges!

We recommend that you reheat the meals in the microwave, on high heat for 1:30-3 minutes depending on the strength of your microwave. Start on the lower side and see what works best for you. If you don’t have a microwave or want an alternative option, we recommend reheating in a over-safe dish on 350 degrees for 10 minutes. This is the best way to heat up your meals if you have the time!

Some of our meals come with the option of being able to swap out the veggies, carbs and protein. If the meal you’re asking about doesn’t show a modifier, please email us to see if we can help : justinpcarr71685@gmail.com.

Our meals all come with a Best By date and are guaranteed fresh for 5 days. Please refrigerate your meals promptly upon receiving them.

We have a 5 meal order minimum for delivery. If you haven’t met that requirement it wont unlock delivery as an option. Add a few meals to your cart, you won’t regret it!

We ask that you please leave them outside or return them to the delivery drivers when you receive your next order. We sanitize the bags following CDC guidelines and reuse them!

Our Delivery cut-off times:

Friday Midnight – for Sunday delivery

Saturday Midnight – for Monday Delivery

Sunday Midnight – for Tuesday Delivery

Monday Midnight. – for Wednesday Delivery

We understand life happens, if you happen to miss the cut-off times please email us at, justinpcarr71685@gmail.com and we will do our best to accomodate your order.